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This Cookie Policy explains how FileKaro.ai uses cookies and similar tracking technologies to enhance your experience, ensure security, and analyse platform usage.
What are cookies
Cookies are small text files stored on your device when you visit a website. They help us recognise your browser, remember preferences, and understand how you interact with our platform.
Types of cookies we use
Essential cookies
These cookies are necessary for the platform to function and cannot be switched off. They enable core features such as authentication, security, and session management.
- Sign-in session (authjs.session-token): keeps you signed in for up to 24 hours
- Security token (authjs.csrf-token): protects forms against cross-site requests; deleted when you close the browser
- Your cookie choice (fk_cookie_consent): remembered for 12 months
Analytics cookies
These help us see how the product is used and catch errors. They are set only after you choose “Accept all” in the cookie banner, and you can switch them off at any time.
- PostHog: which features are used, so we can improve them (no session recording, no automatic page tracking)
- Sentry: error reports and performance traces, so we can fix problems
Preference cookies
These cookies remember your settings and preferences to provide a personalised experience across sessions.
- Language (NEXT_LOCALE, until you close the browser; fk_locale_chosen, 12 months, once you pick a language)
- Theme, text size and density (kept in your browser's storage, not sent to us)
Marketing cookies
We do not use marketing or advertising cookies, and we do not track you across other websites.
Third-party cookies
- PostHog (product analytics) and Sentry (error monitoring), only after you choose “Accept all”
- Razorpay, only on the payment page, to process your payment
Cookie lifespan
Session cookies are deleted when you close the browser. The sign-in cookie lasts up to 24 hours, and your cookie and language choices last up to 12 months. You can delete cookies at any time in your browser settings.
Updates and contact
We may revise this Cookie Policy to reflect changes in technology or regulation. For questions, contact us at:
- Email: privacy@filekaro.ai
- Grievance Officer: grievance@filekaro.ai
- Response time: 72 hours
Essential cookies are always on. Analytics cookies are used only with your consent.
Consent withdrawal
You can withdraw consent for analytics at any time in the cookie settings on this page. Withdrawing does not affect processing that happened before.
More information
For comprehensive information about cookies and how to manage them, visit www.allaboutcookies.org or refer to your browser's help documentation.
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உங்கள் அனுபவத்தை மேம்படுத்தவும் தள போக்குவரத்தைப் பகுப்பாய்வு செய்யவும் குக்கீகளைப் பயன்படுத்துகிறோம். அனைத்து குக்கீகளையும் ஏற்கலாம் அல்லது அத்தியாவசியமானவற்றை மட்டும் தேர்வு செய்யலாம்.