Terms of Service

Acceptance of Terms

By accessing or using FileKaro.ai, you agree to be bound by these Terms of Service.

Use of Service

You must use FileKaro.ai in compliance with all applicable laws and regulations.

• You must provide accurate and complete business information during registration.
• You are solely responsible for all filings and returns submitted through your account.
• You must comply with all applicable Indian tax laws, RBI guidelines, and MCA regulations.
• You may not use the platform for unlawful, fraudulent, or misleading activities.
• You must maintain the confidentiality of your API keys, passwords, and two-factor credentials.
• You agree not to reverse-engineer, scrape, or interfere with platform operations.
• You must promptly notify us of any unauthorised access or security breach.

Failure to comply with these obligations may result in immediate suspension of services and legal action.

Account Registration and KYC

• You must be at least 18 years old and legally capable of entering into contracts.
• Business accounts require valid GSTIN and PAN verification.
• CA and tax-practitioner accounts require additional credential verification.
• We reserve the right to suspend accounts with false or incomplete KYC information.

Subscription and Billing

Subscriptions are billed in advance on a monthly or annual basis. All fees are exclusive of GST unless stated otherwise. Failure to pay may result in suspension of filing services and data export restrictions.

Intellectual Property

• All software, trademarks, and platform content are owned by FileKaro Technologies Pvt. Ltd.
• You retain ownership of your business data uploaded to the platform.
• We grant you a limited, non-exclusive, non-transferable licence to use the platform.
• You may not copy, modify, distribute, or create derivative works without written consent.

Limitation of Liability

To the maximum extent permitted by law, FileKaro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the platform.

Indemnification

You agree to indemnify and hold harmless FileKaro, its directors, employees, and affiliates from any claims, damages, or expenses arising from your use of the platform, violation of these terms, or infringement of third-party rights.

Termination

Either party may terminate the agreement with 30 days' written notice. We may terminate immediately for breach, fraud, or legal compulsion. Upon termination, you may export your data within 60 days, after which it will be archived and later deleted per our data-retention policy.

Dispute Resolution

Any dispute arising out of these terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to arbitration in Bangalore under the Arbitration and Conciliation Act, 1996.

The courts at Bangalore shall have exclusive jurisdiction over any matters not subject to arbitration.

Force Majeure

We shall not be liable for failure to perform obligations due to causes beyond our reasonable control, including natural disasters, war, terrorism, government actions, internet outages, or failures of third-party services.

Third-Party Services

The platform integrates with government portals, banks, and payment gateways. We are not responsible for the availability, accuracy, or policies of these third-party services.

Amendments

We may modify these terms at any time. Material changes will be notified at least 15 days in advance via email and in-app notifications. Continued use after the effective date constitutes acceptance.

Governing Law and Contact

These terms are governed by the laws of India. For legal notices, contact us at:

FileKaro Technology Private Limited
Bengaluru, Karnataka 560001
India